Frequently Asked Questions

Get answers to common questions about Highlight.

Appointments typically take 1.5 to 3 hours depending on hair length, density, and chosen technique. A consultation and processing time are included. Complex placements or corrective color may require additional time, which your stylist will confirm when booking.

Highlights involve lightening but can be done safely. We use bond-building treatments, gentle developers, and personalized plans to minimize damage. A consultation and strand test determine hair strength; sometimes a pre-treatment or tapering process is recommended for healthiest results.

Refresh frequency depends on technique and growth. Balayage and soft, face-framing highlights can last four to six months, while traditional foil highlights often need retouching every six to eight weeks. Your stylist will recommend the best schedule for your look.

Yes. During consultation we assess your natural color, skin undertone, and lifestyle to choose complementary highlight shades. We mix custom tones and show digital or photo references so you can see expected results before we begin.

Use sulfate-free, color-safe shampoo and conditioner, and incorporate a weekly deep-conditioning mask. Blonde tones benefit from a purple shampoo used once or twice weekly. Always apply heat protectant before styling and follow your stylist’s recommended product routine for best longevity.

Yes, often—but it depends on previous services and hair condition. We perform a thorough consultation and strand test to assess porosity and color history. Sometimes color correction, extra processing time, or restorative treatments are recommended before highlighting for safe, even results.