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Frequently Asked Questions
Get answers to common questions about We do not offer it temporarily.
Due to temporary service suspension for staffing, training, or supply reasons, we aren’t offering this treatment right now. We prioritize safety and quality; sign up for updates or contact the salon to discuss alternatives, waitlist placement, or expected return timelines.
We're monitoring conditions and planning a phased return, but no firm date is set. Subscribe to our newsletter or call the salon for updates and to join the priority notification list; we'll contact clients as soon as bookings reopen.
Refund and transfer policies depend on how the appointment was booked. If the salon canceled the service you'll be offered a refund, credit, or transfer where possible. Contact our front desk with your booking details and we'll resolve it promptly.
Yes. We offer several alternative waxing options like bikini line, high-cut bikini, or extended bikini services. These remove varying amounts of hair and can be booked now. Ask for a consultation to choose the best option while the full service is paused.
Basic pre- and post-wax care remains the same: avoid tan treatments, exfoliate gently a few days before, and use soothing aftercare. Protocols may be updated when the service returns, so follow the esthetician's specific guidance at your appointment.
Age rules vary by location. Many salons require clients to be 18 or older for full Brazilian services; minors may need parental consent for some treatments. Bring valid ID and call ahead to confirm our policy before booking.